UCM Password Recovery

CLI

To recover the password for the CLI there is a very nice process that is going to require physical access to the chassis itself.
After you know that you have access to the system then you need to ssh into the box. The command is:
ssh pwrecovery@<host>
And the password is going to be: pwreset
You will need to have access to the physical device and be able to insert media into the box to identify yourself.

CCM Administrator

This password is modified in SQL. To accomplish this we need to use the run sql command on the CLI.
The table that needs to be changed is applicationuser and the command is the following:
run sql update applicationuser set password='f3f84fcd7934cd48ef4fef0d9057c21d000ffe229fbd0a247ee491927aa30f02' where name='CCMAdministrator'
This command will reset the password of CCMAdministrator to ciscocisco which you can then change in application webpage (User management-> Application User -> CCAdministrator ).
A defect has been opened to get a easier command for this in the CLI. This is fixed in Call Manager 5.1.